At completion of 2022 I used to be supplied 2 Virgin heat air balloon journey coupons for my thirtieth birthday celebration that I meant to please in with my companion.
We have truly tried constantly to schedule this expertise and every time find there are minimal areas available. We took care of to guard a reservation on 2 celebrations nevertheless each occasions they have been terminated as a result of climate situation.
I spoke to Virgin Balloon Flights and requested whether or not we would commerce the coupons for yet one more expertise. However, it is going to simply do that after 7 or much more journeys have truly been terminated.
I acknowledged the issue we had scheduling on journeys to start with and the chance that the coupons will definitely run out previous to attending to that number of terminations.
Virgin states it isn’t sure to the Consumer Rights Act 2015 because it use a weather-depend ent job. However, we’ve truly not had the power to make the most of these coupons for two years presently and so they run out in January.
This current has truly been a headache and a fear that price my mom ₤ 336. At this part w e merely want the money again and to not must trouble with using the se horrible coupons.
ML, Bath
Gift coupons resembling these are a superb idea, nevertheless the “experience” will be amongst frustration for the recipient. Retailers take pleasure in them, actually, as a considerable quantity are by no means ever retrieved. In this case, acquiring the right climate for heat air ballooning simply contributes to the chance.
You state it’s nigh on troublesome to schedule a journey out of Bath and, with out an vehicle of your very personal, it’s robust to succeed in its varied different web sites on public transportation in time for an early morning liftoff.
Virgin Balloon Flights verified that the coupons acquired are non-refundable nevertheless your mum will surely be certified to her money again after 7 terminated journeys. It countered your suggestion of accessibility troubles in Bath, claiming as a lot as 3 pilots fly from there within the elevation of the summer season season.
Although you’ll very a lot take pleasure in a reimbursement, with the tickets due to run out in January, you may have truly unwillingly accredited a 12-month enlargement. My fingers are gone throughout for an affordable climate situation dwelling window which the sights will inevitably offset all this aggravation.
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