Jaipur: District Consumer Commission, Jaipur-II has termed the shopper not reserving his journey to Dubai and never taking him on the tour even after taking the membership payment as a service defect. The Commission has imposed a penalty of Rs 2.21 lakh on the opposition firm Park Priviera Hospitality. Along with this, directions have additionally been given to return the restoration quantity of Rs 1.05 lakh for membership to the complainant together with 12 p.c curiosity.
Commission Chairman Gyarsi Lal Meena and member Hemlata Aggarwal gave these directions on the grievance of Suez Farm residents Sunita Sharma and Sanjay Sharma. The Commission stated that the complainants emailed the opposition a number of instances to ebook the journey, however they didn’t give any passable reply nor did they refund the deposited quantity.
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In the grievance, advocate Shakeel Khan stated that the complainants had taken membership of the opposition firm for 5 years by depositing Rs 1.05 lakh on 18 November 2022. During this time, he emailed the corporate to ebook a Dubai journey for the interval from December 27, 2022 to January 1, 2023, however citing the time period and situation, the corporate refused to journey between December 24 and January 5, together with black out dates, Diwali interval. Refused to offer the ability.
Even after this, the complainants requested the alternative firm a number of instances to ebook the journey, however they didn’t ebook the journey to Dubai. When he requested the opposition firm to refund his membership payment, it additionally didn’t return it. On which the complainants filed a grievance within the Consumer Commission and requested to get the membership charges together with the damages and bills. While listening to the matter, the Commission has imposed damages on the opposition firm.
