NSW Justice CIO takes performing obligation at Customer Service – Cloud – Software

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    NSW Department of Customer Service (DCS) has truly touched Naomi Youness to briefly lead IT as CIO Aarti Joshi begins maternal go away.

    NSW Justice CIO takes interim role at Customer Service


    Youness is presently the CIO of the NSW Department of Communities and Justice, a operate she has truly held contemplating that July 2019.

    She will definitely presently maintain the obligation of performing CIO at DCS all through Joshi’s go away.

    Joshi was marketed from the obligation of performing buy police officer to DCS group CIO in July 2023.

    Writing on LinkedIn, Joshi said: “I’ve truly been shocked by the help from my shoppers and cargo companions, wider group and exec group, and clearly my coaches and enrollers of their occasion of my embarking on this particular person section.

    “Taking some time off to embrace this new chapter with my family has also provided me an opportunity to reflect as I approach two years in the role of group CIO – and it’s just flown by.”

    Joshi included that her interval up till now has “been a time of transformation, of strengthening [the] foundations and positioning the team for the future”.

    The division only recently began the process to re-platform its newly mixed SAP system onto the provider’s dealt with cloud framework, having truly transitioned 60,000 people to the brand-new system.

    Youness’ division took management of monitoring of the debt consolidation activity from DCS on the finish of 2021.

    The DCJ is presently taking care of the ERP system’s widespread resolution association with the Department of Planning Housing and Infrastructure (DPHI).



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